Refund policy
All sales of cut yardage are final sale.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Items can be returned by mail (at the customers expense) within 14 days of purchase. Shipping fees are non-refundable.
To be eligible for a return, your item must be in the same, new condition that you received it. No cuts, damage, not washed or used. Must be smoke free, scent free and free from pet fur or hair.
To request a return within 14 days of purchase, you can contact us at brownpeacockquilts@gmail.com.
*No returns on personal items like face masks. No returns on items marked "Final Sale" or "Clearance" No returns on fabric cut from the bolt.
Tracking number and insurance is recommended, if you do not include and the package is not received no refund will be processed.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Received the wrong item?
Please contact us for a resolution, include a picture, along with the order number.
